This is a small tour company and as so we understand that each passenger is different and each passenger have their own ideas and experience , so we try to set everybody up the best we can , this means that you can add me to your contacts , with any question you have .
Most customers want to ride thru the chilean and argentinian Patagonia and some people relate this to Europe most of the time , the thing is that it can be summer , but it can rain big time , next day it can be hot , but you will also find long rides and steep hills .
So here are different facts that people ask themself :
-what is the average distance per day?
the average cyclist plans on a 50-60 km a day , so whatever you ride back home home , doesn't count here. So if you have the idea that you want to ride 120 kms a day , crossing the cordillera de los Andes mountain passes , for get about it , that won t happend.
-should I know how to fix a bicycle?
maybe not as an expert , but definitely more than just fixing a flat tire .Since roads are bad and you can have problems a very long ways until you reach the next bike shop , its important for you to learn how to adjust brakes , derailleurs , install brake pads and most import .. to figure out what can be wrong with a bike
Anyway the good news is that if you don t know how to fix a bike , we can train you for a couple of days and you be fine !!
-Am I too old?
It all depends on you ? I've had customer well over 60 years old , crossing paso San Francisco at 4.500 mts altitud and I've had young people that can bearly ride.
-Where can I start riding?
You can start riding just about from anywhere but Santiago. what is this ? because this is a big city , so the only way to get out of here is by a highway , but .. you are not allowed and besides you have very bad drivers. there no shoulders.
but, the good news is that there are lots of very nice bus companies that can take you with bikes (short distance from Santiago) and in the other hand , there are cargo companies that can take your bike and panniers to Puerto Montt, Puerto Varas , Coyhaique, Punta Arenas and wherever you want to, the exception would be Certain places on Carretera Austral
-So can you send my bike and equipment?
-once I'm done , can I send the bike back to you , so I don't have to go thru Santiago ??
yes, but please , box it!!
-what if I don't find bicycle boxes ?
This is a good one ! no big deal , just take the front wheel off,take the handlebar off , put this two on a side , put some regular cardboards on the side and wrap it up with shrink wrap.
-Are your bicycles old?
jejejej , in some way yes , but they have been upgraded to new standards , by doing a complete service to each bike whenever they get back from a trip., changing parts , bearings and cables.
- Am I getting tools and spares for the trip??
yes!! you ll get extra cables , inner tubes ,patches, brake pads and spokes. You will also get multitools ,a pump, oil and lots more..